The State of Salesforce Adoption Report

December 9, 2024

KEY TAKEAWAYS

  • 76% strongly agree that adoption is critical for maximizing value from investments in Salesforce
  • Less than 10% strongly agree Salesforce is well-adopted across teams in their organization
  • Half of respondents say lack of adoption is the main driver preventing value realization
  • Only 7% strongly agree to be using a fit-for-purpose tool to measure the level of adoption of Salesforce across their organization

Download the full report to explore the insights further.

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