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Why should you care about adoption?
It's probably obvious, but if your colleagues don't like using your applications and aren't logging in to Salesforce to perform work, you’re never going to achieve the results you’re aiming for.
The ultimate predictor of program success is not the sophistication of a solution.
It’s adoption, plain and simple.
You want to be able to answer these important questions:
- How is my Salesforce program doing?
- How does my organization feel about our CRM?
- What teams are struggling the most and need more support?
- How do our change management activities and new releases impact adoption?
It's incredibly time-consuming to factually answer those questions in a large organization.
And who has time to piece together all that information?
You could effortlessly track adoption over time?
- Make your adoption activities to be 10x more targeted and impactful
- Make every stakeholder conversation more meaningful
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